Reviews For Sport Clips Haircuts of West Chester - Marketplace at Westtown

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1 rating

Never going back, terrible customer service! Arrived at 6:28pm (earliest I could get there after leaving work) and one of the employees asks if I had checked in online. Unfortunately, when I tried to check in at 5:30pm they had already stopped allowing customers to check in online. She proceeded to tell me they were completely booked for the evening and that they close in 25 minutes at 7pm. The two employees working had customers in their chairs already and only one customer on the waitlist who hadn’t arrived yet. It seems like they were being lazy/trying to get out of there early. No longer the convenient option and taking my business elsewhere.

5 rating

My first time in this location, but I can tell you that I will definitely be coming back here compared to my closer and usual location. The staff was friendly, efficient. I felt save, secure, and well attended..thanks!

5 rating

I recently came to your location for the first time, and I just wanted to thank and compliment your stylist Kortney who was extremely welcoming and professional; she made my visit there an outstanding one. As a business owner, I am very much aware of how important and valuable that excellent customer service can be. Please know that you have a wonderful representative for your business in Kortney! Wishing you much success!!

Rated 4.0 out of 5.0 based on 4 Client reviews

1
Max Huber. | July 28, 2021 Service

"Never going back, terrible customer service! Arrived at 6:28pm (earliest I could get there after lea"

5
Scott L. | June 17, 2021 Overall Experience

"My first time in this location, but I can tell you that I will definitely be coming back here compar"

5
Robert B. | August 8, 2018 Overall Experience

"I recently came to your location for the first time, and I just wanted to thank and compliment your "

5
Nick G. | June 19, 2018 Stylist

"Chasity was great! Was my first time here today and not only did I get a great haircut, but the MVP "